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Hard hit on credit to get score

I was looking at used car at victory honda 2301 hayes ave --- Sandusky OH b/4 taking car home to check out, sales said would do soft hit on credit----I said do not do hard hit until ready to sign----I have several sites that tell me when anything about my credit it pops up. they did a hard hit sob I took car back next day ---salesman i talked to not there---one who was there said they did do hard hit have them call transunion and take off big chance!!! don't they know what " do not " means??? Since this needs 100 words ,I decided to make a formal complaint with the FTC why not you are making more mad and will tell evey last person Honda sevice sucks. this is kind of fun just to make some dumb person who decided to make this longer than it need be , what the *** ai have the time and glad you pissed me off enough to complain to FEDSI think i am about to run out of room
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ID
#1270184 Review #1270184 is a subjective opinion of poster.
Service
Victory Auto Group Customer Care
Pros
  • Location----
  • Salesman had good personality
Cons
  • Did not keep promise
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
teach your sales people to keep their word--important ---trust is big part of getting a sale

Victory Auto Group - 2016 Kia Motors Soul Car Review from San Antonio, Texas

I am 71 years old and have just made the biggest mistake in my life. I bought a Kia Soul at Victory auto group in Victoria, tx. They were going to call me when my vehicle was ready. 4 days later I called them. Their brochure says 3 months free Sirius on pre owned vehicles, that applies to new vehicles also but they don't tell you that. I got home with the vehicle and my husband asked what kind of spare tire it had. I checked and surprise No Spare Tire. Today they tell me that is optional. I came in today to speak with the sales manager. One hour later he is still hiding. Disgusting. Poor Kia services.
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ID
#877627 Review #877627 is a subjective opinion of poster.
Location
San Antonio, Texas
Product
2016 Kia Motors Soul Car
Reason of review
Not as described/ advertised

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